Accessibility

Accessibility Statement

WTSmedia is committed to providing an inclusive and accessible online experience for all customers, including individuals with disabilities. We strive to ensure that our website, products, and services are accessible to the widest possible audience, regardless of technology or ability.

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2, Level AA, which are widely recognized as the standard for digital accessibility, as well as applicable provisions of the Americans with Disabilities Act (ADA) and other relevant regulations.

Accessibility Features

To enhance usability for all visitors, the WTSmedia website includes accessibility features designed to support customers with visual, auditory, motor, and cognitive disabilities. These may include:

Keyboard navigation compatibility
Screen reader–friendly structure
Alternative text for images where applicable
Clear headings and readable content formatting
Color contrast considerations
Responsive design for various devices and assistive technologies

In addition, this website utilizes UserWay’s AI-Powered Accessibility Widget, which provides additional tools that allow visitors to customize their browsing experience according to their needs.

Ongoing Commitment

Accessibility is an ongoing process. WTSmedia continuously monitors the website and works to improve accessibility, usability, and compatibility with assistive technologies. As our website evolves, we remain committed to implementing improvements that enhance access for all users.

While we strive to adhere to accepted guidelines and standards, some content or third-party integrations may not yet fully conform. We are actively working to address these areas.

Third-Party Content

Some features on this site may rely on third-party providers (such as payment processors, embedded tools, or external applications). While WTSmedia does not control these providers, we encourage them to offer accessible and user-friendly experiences.

Need Assistance?

If you encounter difficulty accessing any part of the WTSmedia website, completing a transaction, or obtaining information about our products or services, we encourage you to contact us. Our team will make every reasonable effort to provide the requested information, assist with your order, or offer an alternative method of service.

Customer Service Phone: 1-888-987-6334
Hours: Monday–Friday, 9:00 AM – 5:30 PM EST

Email: customerservice@wtsmedia.com

Feedback

We welcome feedback on the accessibility of our website. If you have suggestions or encounter barriers, please let us know so we can continue to improve the experience for all customers.

WTSmedia is dedicated to providing a positive, respectful, and accessible shopping experience for everyone.