Mission Statement

Maintain integrity throughout WTS while delighting our customers and clients.

 

At WTSmedia, our mission is to serve every customer with integrity, excellence, and reliability while delivering industry-leading disc replication, packaging, and fulfillment solutions.

As a family-owned and operated company based in Chattanooga, Tennessee, we combine decades of experience with state-of-the-art manufacturing. Our facility houses multiple replication lines, advanced printing technologies, and fully integrated packaging equipment — allowing us to maintain the highest quality standards while providing some of the fastest turnaround times in the industry.

We are committed to building lasting relationships, not just completing transactions. More than 85% of our business comes from repeat customers, a testament to the trust we work hard to earn every day. Our goal is simple: meet or exceed expectations on every project while anticipating our customers’ needs and responding with precision and care.

WTSmedia offers a complete, end-to-end production experience. From authoring and graphic design to manufacturing, printing, custom packaging, and fulfillment, we serve as a true one-stop partner from concept to delivery. Each project is supported by a dedicated account representative to ensure accuracy, communication, and on-time completion.

Customers can also place orders conveniently online — selecting packages, uploading content and artwork, and receiving a complimentary PDF proof for approval before production begins.

Guided by our commitment to quality and responsibility, we produce content that aligns with standards suitable for all audiences. While we may decline projects that conflict with these principles, we remain steadfast in our belief that maintaining high standards builds long-term trust and value.

Quality products at fair prices will always matter, but our true mission is to deliver dependable service, exceptional craftsmanship, and peace of mind — every time.

If you have any questions or would like to get started, feel free to give us a call at 1-800-251-7228, to talk to an account representative, or click to begin your order online right now.

 

Sincerely,

President
Wholesale Tape & Supply Co., Inc.